For Immediate Release – Gillece Services has added a new section to their main website exclusively for customer stories. The Customer Feedback page features individual stories from customers who contacted Gillece, either through phone, mail, or email, to share their experience about a service they received. The page will continue to grow as more customer stories are shared and then featured on Gillece.com.
Developed following a separate Gillece Reviews website, the Customer Feedback page focuses on customers’ stories from start to finish as opposed to a brief overview. Customers and Southwestern Pennsylvania residents can read both reviews and stories from their neighbors, friends, and other customers by visiting either the Reviews site or the Customer Feedback page.
Gillece Services provides Plumbing, Heating, Cooling, Electrical, Waterproofing, Indoor Air Quality, and Water Quality services to the Pittsburgh region and its surrounding counties: Allegheny, Armstrong, Beaver, Butler, Fayette, Washington, and Westmoreland. Gillece has served the area for over thirty years as a family-owned and operated local company, and was named “One of the Best Businesses in the ‘Burgh” by Trib Total Media in 2012.
When customers call Gillece to request a service, they speak to a Customer Service Representative who can answer their questions and schedule their service- emergency, maintenance, or replacement. An Operations Specialist is next in line to contact the customer once their technician is on his way. When a Gillece Technician arrives at a customer’s home, he identifies himself with a badge and uniform and can soon begin to assess the problem before reviewing repair or replacement options. Each step of the way, customer service is practiced and provided.
As customer service is a top priority, the Gillece foundation is built on trust, ambition, and compassion. Gillece employees, from Customer Service Representatives to Technicians, as well as the Gillece family, strive to build relationships with their customers and others in the community. Gillece’s 24/7 availability, 365 days of the year, is another way they aim to provide customers with exceptional service year round.
Current and prospective customers, as well as residents of Pittsburgh and surrounding areas, are encouraged to visit Gillece Reviews and Gillece.com to read what others are saying and to learn more about Gillece Services and the Gillece experience. Customers can also submit a review on gillecereviews.com, and if they have a story to share, can contact Gillece directly. Customer Feedback stories can be read on Gillece.com at: gillece.com/customer-feedback.
Visit the following link for further details.
By: Gillece Services
By: Gillece Services